The management at Industrial Supplies Development has designed its service department in such a way so as to provide the best customer support that is needed to attain the highest level of customer satisfaction. Our success is mainly dependent upon our ability to support our customers.

Our professional staff is vigilant in highlighting equipment performance that enables us to reduce the potential downtime in the kingdom. Industrial Supplies Development name commands a premium and respect in the market, based on its core values of ‘hard work’ and putting our customers first, to extend we drive the distribution network, demanding sales, service, coverage and awareness through our six well strategic placed branches covering whole Kingdom.

• MOBILE SERVICES:

  Mobile Service Facility with skilled professional engineers at Industrial Supplies development Co. offers various types of field services to minimize equipment downtime and to improve equipment reliability. Contact us for mobile services.

• WORKSHOP SERVICES:

  Fully functional and equipped workshop will care of all service requirements with a minimum response time. Use of genuine parts & lubricants to ensure trouble free operations. Contact us for workshop services.

• FREE INSPECTION PROGRAM:

  Helps to Provide To Following Information To Customers:
  • Walk around inspection details
  • Last maintenance details
  • Observed parameters details
  • Observed visual inspection results along with pictures.
  • Active & logged error details
  • Hyundai diagnostic tools (HCEDT) results
  • Dealer advice to valuable customer
  • Valuable customer feedback
  • Promotional offers details related to parts & service

  

  

  

• Benefits of Annual Maintenance Contract:

  We encourage the customers in getting their production optimize by customer supporting service contract. In maintenance contract we ensure about the product awareness in terms of operation, preventive maintenance and technical advice.
  
  
  1. Preventive Maintenance: Regular servicing helps identify and address issues before they escalate, reducing downtime and costly repairs.
  2. Cost Savings: With a fixed annual fee, user can budget for maintenance costs, avoiding unexpected expenses.
  3. Extended Lifespan:: Proper maintenance prolongs the life of your equipment, maximizing its ROI and reducing the need for premature replacements.
  4. Priority Service: Priority scheduling for maintenance and repairs, ensuring minimal disruption to user operations.
  5. Expertise: Providing access to skilled technicians who specializes in user’s specific equipment, ensuring thorough and effective servicing.
  6. Compliance: Regular maintenance helps ensure your equipment meets regulatory standards and safety requirements, reducing the risk of penalties or accidents.
  7. Improved Performance: Well-maintained equipment operates more efficiently, leading to higher productivity and better results on the job site.
  8. Peace of Mind: Knowing that equipment is being regularly serviced by professionals can alleviate concerns and allow user to focus on core business activities.

• CUSTOMER TRAINING FACILITY:

  We teach our customer how to manage their machines for better efficiency through proper training and guidance from our service department located across kingdom. Contact us for customer training.